Customer Service


    Missing or Broken Game Pieces?

    Fill out the form below.  Across The Board can help you get the pieces you need at no cost to you!  PLEASE note that our horseracing games come with 11 horses (2-12)
    Request Game Pieces
    Online Return/Exchange Policy

    We are a family owned company made up of real people that are handcrafting unique wooden board games.  Our games are built to last generations and create memories for your friends and family.  We stand by our games 100%.  We do this because it is the right thing to do.  Our employees are just like your friends and family, they care about quality, craftsmanship and most of all creating memories!!!

    From our hands to yours, buy with confidence that we will make it RIGHT.

    *please contact customerservice@atbgame.com within 30 days with any issues or concerns

    Retail Store Return/Exchange Policy

    Refunds or exchanges, accompanied by a receipt, are gladly accepted within 60 days of purchase. To issue a refund please provide the original credit card.  When returning a gift, an exchange or store credit will be issued.

    Interested in Becoming a Retailer?

    Complete the form at the link below and we will be in touch.

    Check out our Terms of Use.

    We handcraft all of our products in our St. Louis, MO workshop:

    9300 Watson Industrial Park
    Crestwood, MO 63126
    customerservice@atbgame.com